REFUND POLICY

---

🔁 Refund & Return Policy – Zentropk

At Zentropk, customer satisfaction is our top priority. Agar kisi wajah se aap apne order se satisfied nahi hain, to hum aapko easy return & refund policy provide karte hain.

✅ Returns

• Aap product delivery ke 7 din ke andar return request kar sakte hain.

• Product unused, original condition aur original packaging ke sath hona chahiye.

• Sale/discount items par return apply nahi hota (jab tak product damaged na ho).

💸 Refunds

• Jab hum aapka returned product receive karke inspect kar lenge, to aapko refund approve ya reject hone ki email ke zariye inform kar diya jayega.

• Approved refund 7–10 working days ke andar aapke original payment method par transfer kar diya jayega.

• Shipping charges refundable nahi hote (agar product defective na ho).

❌ Non-Refundable Items

• Personal care items

• Used products

• Clearance / final sale items

🚚 Damaged or Wrong Product

Agar aapko damaged ya wrong product receive hota hai, to delivery ke 24 ghantay ke andar hum se contact karein with pictures/video proof. Hum aapko replacement ya refund provide karenge.

📞 Contact Us

Refund ya return ke liye hum se yahan rabta karein:
Phone: 0320-1090170
Email: zentropk7@gmail.com